In this episode of the Health Unscripted Podcast, Katya Andresen, chief digital and analytics officer at The Cigna Group, discusses achieving customer-centricity in health care – starting with the consumer and their needs, then building diverse teams to get the best (but not always the easiest) answer or solution.

People with disabilities are more likely to experience greater health disparities than people without disabilities. Read more about The Cigna Group's efforts and ongoing commitment to help people of all abilities connect to the information and services they need to achieve their best possible health.

At The Cigna Group, we are committed to ethical artificial intelligence (AI) practices. Read more about how we use AI to dramatically improve the experience for all those involved in the health care journey.

In our second episode of the "Health Unscripted" podcast, Eva Borden, president of Behavioral Health at Evernorth, shares her insights on the future of mental health care and how a more proactive, guided and data-driven approach to care improves patient outcomes.

JUST Capital’s America's Most JUST Companies list is out, and The Cigna Group earned the No. 1 spot among the entire healthcare industry for its approach to safeguarding customer data and privacy.

The healthcare outlook for 2023 and beyond has a number of encouraging trends for employers who provide health insurance to employees and their families. Read on to learn about four top healthcare topics and how they will impact American businesses.

We reached out to leaders across The Cigna Group and asked them to share their prediction on what the future of healthcare will look like. Their responses point to a healthcare experience that is digital-first, personalized for the individual, seamless and connected, and most importantly, patient-centric.

Digital innovation allows us to shape people’s care based on their unique needs. We expect to see digital adoption and transformation accelerate at an unprecedented pace in 2023.

Companies are competing for consumer attention in the digital age. And make no mistake: The businesses that take a data-informed approach to digital experience, one that operationalizes testing and learning, will win the experience game in the end.

Two years ago, Cigna Corporation created Evernorth – an organization dedicated to making health care better. Today, we’re celebrating our successes and looking forward to the future.