In this episode of the Health Unscripted Podcast, Heather Dlugolenski of Cigna Healthcare explores a number of trends employers should keep an eye on in 2024 and beyond.

Powered by a diverse portfolio of services, including two primary growth engines, Evernorth Health Services and Cigna Healthcare, the company delivered powerful results that stand out in today’s competitive market.

In this episode of the Health Unscripted Podcast, Katya Andresen, chief digital and analytics officer at The Cigna Group, discusses achieving customer-centricity in health care – starting with the consumer and their needs, then building diverse teams to get the best (but not always the easiest) answer or solution.

People with disabilities are more likely to experience greater health disparities than people without disabilities. Read more about The Cigna Group's efforts and ongoing commitment to help people of all abilities connect to the information and services they need to achieve their best possible health.

At The Cigna Group, we are committed to ethical artificial intelligence (AI) practices. Read more about how we use AI to dramatically improve the experience for all those involved in the health care journey.