In a conversation on the CAIO AI Leadership Podcast, The Cigna Group’s Katya Andresen discussed how AI can help create more personalized health care experiences, why governance is essential for scaling innovation responsibly, and what organizations must do to lead through AI-driven transformation.

The Cigna Group chief medical officer is recognized for leading innovation efforts to improve care experiences for patients and providers.

The Cigna Group chairman and CEO reflects on leadership, trust, and the next generation of health care as he prepares for his next chapter as executive chair of the board.