Jul 21, 2026
Impact in action: The Cigna Group’s commitment to better health for all

Explore key highlights from The Cigna Group’s 2025 Corporate Impact Report, including efforts to strengthen communities, support employees, reduce environmental impact, and promote responsible business practices.

As health care becomes more complex, we recognize and embrace our responsibility as a global health services leader to help address these challenges and make a meaningful difference in people’s lives.

The Cigna Group continues to focus our efforts through four corporate impact pillars: Healthy Society, Healthy Workforce, Healthy Environment, and Healthy Company. Together, they reflect our vision to help build a health system that works better – one that is well-functioning, sustainable, accessible, and equitable for the people and communities we serve.

Here is a look at the initiatives and progress we’ve made towards the four pillars of our corporate impact framework in 2025.

Healthy Society

Making health care more affordable and sustainable is one of today's biggest challenges, and a key focus for our company. In 2025, The Cigna Group took meaningful action to lower the cost of prescription drugs for millions of Americans by announcing a new pharmacy benefit model designed to improve transparency and reduce out-of-pocket costs at the pharmacy counter. These actions reflect a deliberate shift in how we design and scale solutions – prioritizing simplicity, affordability, and accountability across the health care system. Additionally, we accelerated the adoption of affordable biosimilars, partnered to expand fertility treatment options, increased the number of behavioral care providers, and worked to streamline, simplify, and reduce the prior authorization process.

Supporting the communities where we live, work, and operate remains an important part of our mission to support a healthy society. In 2025, our employees contributed nearly 114,000 volunteer hours, about 30% more than the previous year. Employee efforts supported a wide variety of organizations and causes, from food banks and youth programs to projects supporting youth mental health, veteran housing security, and more. Together, through The Cigna Group Foundation, corporate giving, employee giving, and volunteerism, charitable contributions totaled approximately $52.2 million in 2025.

Healthy Workforce

Employers play a vital role in the health care system, and we aim to set an industry standard by investing in products, programs, and services designed to support our own employees’ health and vitality. We know that healthy, fulfilled employees drive inclusion, innovation, better problem-solving and decision-making, and better business outcomes. That is why workforce health remains a core business priority, embedding it into how we operate, invest, and lead across the enterprise. In 2025, we extended the availability of lower-cost fertility treatments through EMD Serono to our employees, as well as eligible customers. Employees pursuing parenthood have access to a variety of benefits to support their journey, including comprehensive coverage through Progyny, access to medication and specialized clinical care, adoption assistance, and, as of 2026, surrogacy support.

Additionally, we established The Cigna Group Employee Relief Fund to provide emergency financial assistance to employees affected by natural disasters or certain other events. Throughout the year, the Fund supported more than 600 employees and distributed more than $960,000 in financial assistance.

Healthy Environment

We believe that responsible environmental stewardship contributes to better public health and makes sound business sense. We integrate environmental considerations into day-to-day operations, focusing on practical actions that improve efficiency, reduce impact, and strengthen long-term sustainability. To help reduce the environmental footprint of our workplaces, we continue to focus on efficiency measures across our operations and pursuing LEED-certified buildings. In 2025, we achieved LEED Gold for our headquarters in Bloomfield, Connecticut, and LEED Platinum for our office in Hyderabad, India.

Healthy Company

Strong governance and ethical, resilient business practices have long been foundational to how we operate. Our management structure, board oversight, and compliance programs establish clear responsibilities across the enterprise and throughout our supply chain. Together, these governance foundations strengthen accountability, support sound decision-making, and help maintain long-term business resilience. In 2025, as part of our Commitments to Better, we strengthened accountability by aligning leadership compensation with customer and patient satisfaction, measured by the Net Promoter Score, or NPS. Our efforts to deliver long-term value for our stakeholders have been recognized by JUST Capital and CNBC, as well as the Business Group on Health.

Leading the way to better health for all

Looking ahead, we are focused on improving the health care experience for those we serve. Health care should be simpler, more affordable, and easier to navigate, and we are working to help drive that change. Last year we launched our Commitments to Better – a multi-year journey to better serve our customers and patients. Throughout the year, we took meaningful action to advance our five core commitments: easier access to care, better support, better value, accountability, and transparency. Examples of this work are included throughout the full 2025 Corporate Impact Report, and more details can also be found in our inaugural Customer Transparency Report.

We are committed to being part of the solution, and will continue to use our scale, capabilities, innovation, and conviction to improve the lives of the millions of people who count on us every day.

2025 Corporate Impact Report

View or download the PDF version of the full report below.

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