BLOOMFIELD, Conn., June 23, 2025 – The Cigna Group (NYSE: CI), a global health company, has joined other national and regional health plans in a series of commitments to streamline, simplify and reduce prior authorization, aimed at connecting patients with the care they need and minimizing the administrative burden on clinicians. These actions complement work already underway through The Cigna Group’s newly created Office of Excellence and Transformation.  

“We recognize our role in fostering a more sustainable and effective health care system, one that works for patients every day,” said Dr. David Brailer, Executive Vice President, Chief Health Officer, and Chief Transformation Officer of The Cigna Group. “These announcements and the ongoing work of our Office of Excellence and Transformation place the patient in the center of our work.  We will continue to make meaningful changes that advance our company’s mission and deliver on our public commitments to improve the health care system for those we serve.”

Earlier this year, The Cigna Group announced a multi-year effort aimed at meaningfully transforming the experience of the millions of people they serve. To guide their multi-year journey, they have established five commitments to improve the health of its customers and the value it provides:

• Easier access to care: The company will address the challenges customers face by making its processes simpler, easier and faster.
• Better support: The company will provide customers with more support and resources to navigate the health care system.
• Better value: The company will drive better value for its customers. 
• Accountability: The company will implement governance processes at the highest levels to successfully ensure positive changes.
• Transparency: The company will openly share how it is continuously improving.

About The Cigna Group

The Cigna Group (NYSE:CI) is a global health company committed to creating a better future built on the vitality of every individual and every community. We relentlessly challenge ourselves to partner and innovate solutions for better health. The Cigna Group includes products and services marketed under Cigna Healthcare, Evernorth Health Services or its subsidiaries. The Cigna Group maintains sales capabilities in more than 30 countries and jurisdictions and has more than 187 million customer relationships around the world. Learn more at thecignagroup.com.