In this episode of the Health Unscripted Podcast, Katya Andresen, chief digital and analytics officer at The Cigna Group, discusses achieving customer-centricity in health care – starting with the consumer and their needs, then building diverse teams to get the best (but not always the easiest) answer or solution.

Noelle Eder is executive vice president and global chief information officer at The Cigna Group. She has made a career of leading technology and business transformations, and shares with us some of the biggest lessons she’s learned in leading technology transformation at The Cigna Group, Capital One, and Hilton.

In this episode, Nancy Oliphant Ryan, ESG leader at The Cigna Group, explores why ESG is a mission-critical focus area for businesses and ways leaders can identify and align ESG to their company values.

At The Cigna Group, we are committed to ethical artificial intelligence (AI) practices. Read more about how we use AI to dramatically improve the experience for all those involved in the health care journey.

The Cigna Group’s Chairman and CEO David Cordani sat down with military veterans from the Achilles Freedom team to discuss the power of community, exploring ways to push the boundaries of physical and mental achievement and how to foster a sense of belonging.